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The UX Design Process Explained

The goal of the user experience design process is to create better web experiences.

As a UX designer, you must have received this question many times, "What process do you use when building apps and websites?" The popularity of this subject among designers stems from the fact that the UX process is a cornerstone of UX design.

It all starts with figuring out what a company's goals are and how to effectively serve a target market. It is feasible to give a nice and memorable experience to users by understanding their psychology and following UX best practices.

You have a reduced likelihood of developing an excellent UX product if you don't use an effective UX design process. A well-defined and well-executed UX process, on the other hand, allows for the creation of incredible user experiences.

Bonanza Design has created this simple guide to walk you through the UX design process from start to finish.

The Importance of UX Design

By anticipating and addressing the demands of your users, good UX design delivers a great experience for them.

UX design is required for every successful product or service, such as a website or app. Customers will be satisfied and (hopefully) loyal to your company if you use it.

Without it, your consumer may get dissatisfied and resentful with your offering, leading to fewer users.

And how that UX design is implemented will vary from product to product and brand to brand. That means Apple's user interface design will be very distinct from Google's, so don't worry about what the other team is working on.

Let's look at the UX process in more detail now.

Stage 1: Understand your user

Before the product team does anything, one of the most crucial processes in UX design is completed. You must first comprehend the context in which a product exists before you can design it.

The basis for the final product is laid during the product definition phase. During this phase, UX designers and stakeholders brainstorm at the highest level about the product (essentially, the product concept).

If you have four hours to chop down a tree, spend the first three sharpening your ax, as the old proverb says.

The same is true in terms of design.

Before you begin any undertaking, you must first master the fundamentals. This necessitates a grasp of two critical elements:

  • Your user
  • Your brand

Because designing for the user experience is all about addressing your users' problems, you must first determine what their problem is.

What problem are you attempting to address for your user? What issue are you attempting to resolve? And why are you the one who knows everything?

You can establish a design strategy for success if you understand the problems your users are facing and can come up with the questions you need to address (which will come in later).

A project kick-off meeting is usually held at the end of this phase. The kick-off meeting brings together all of the important actors to set clear expectations for the product team as well as stakeholders.

It includes a high-level overview of the product's objective, team structure (who will design and create the product), communication channels (how they will collaborate), and the expectations of stakeholders (such as KPIs and how to measure the success of the product).

Stage 2: User Research

The product team continues to the research phase once you've specified your idea. This phase usually consists of both user and market research.

Good research drives design decisions, and engaging in research early in the process may save a lot of time and money down the road, according to seasoned product designers.

The product research phase is perhaps the most variable amongst projects, as it is influenced by the product's complexity, timing, resources available, and a variety of other factors.

This phase may involve the following:

Individual in-depth interviews (IDI)

A good understanding of the users is the foundation of a great product experience. In-depth interviews yield qualitative information about the target audience's needs, desires, anxieties, motivations, and behavior.

Conducting competitive research:

UX designers use research to better grasp industry standards and identify opportunities for the product inside its niche.

Stage 3: Analyze your research

In this stage, you'll examine and condense the most crucial parts utilizing all of the information you obtained in the previous two phases.

The analysis phase's goal is to derive conclusions from the data gathered during the research phase, going from "what" users want/think/need to "why" they want/think/need it. Designers check that the team's most essential assumptions are correct during this phase.

There are 3 ways to analyze your research:

User personas

User personas are profiles of your ideal customer

Designers use them to help understand a number of things about their customers.

When it comes to making decisions, think of personalities as your North Star. If you ever run into a challenge, go back to your persona and ask yourself, "What design best serves this person's needs?"

You also don't need to condense all of your target consumers into a single persona. You can make several personas to represent the different types of users you have.

Check out our page on user persona templates for more information on personas.

User journey maps

A user journey map is a visual representation of a user's interactions with your product.

Create a user journey map to assist you to understand what your user will go through when using your product or service, based on what you learned during the research process. Only then will you be able to create the finest product for them.


A technology that helps designers integrate user personas and user stories is storyboarding. It's essentially a story about a user interacting with your product, as the name implies.

Stage 4: Time to Design

Product designers go to the design phase once users' wants, needs, and expectations for a product are evident. Product teams work on a variety of tasks at this stage, ranging from information architecture (IA) to UI design.

A successful design process is both highly collaborative (all team members participating in product design must actively participate) and iterative (meaning that it cycles back upon itself to validate ideas).

The wireframe is one of the most critical things you can do at this point.

A wireframe is similar to a product prototype—a it's simplified representation of your product.

It's a low-fidelity representation of what your final project will look like. They're known for their block layouts and "X" placeholders for future images, and they help accomplish three goals:

  • Presents information that will be displayed on the page
  • Gives an outline of the structure and layout of the page
  • Conveys overall direction and description of the user interface

This will provide you with a thorough view of your consumers' experience with your product, similar to a user journey map.

This is a step-by-step procedure. That implies you won't be able to finish everything in one sitting. You'll have to create it, redesign it, scrap it, and start over.

Stage 5: Launch

You'll reach a point where all of your assets are ready to ship after creating and redesigning until you're cross-eyed.

Validation is an important phase in the design process since it allows teams to determine whether their design is functional for their intended audience.

Because testing with high-fidelity designs delivers more valuable feedback from end-users, the validation process usually begins after the high-fidelity design is complete.

The team validates the product with stakeholders and end-users over a series of user testing sessions.

That suggests it's time to put everything into action; hand everything over to the development team, who will construct a high-fidelity user experience.

There are various techniques to ensure that the product is flawless (or close to it) once it has been delivered:

User testing

Like the usability test, this involves you observing your target audience using the actual program.

Beta launch

This is a limited release of your product to a small amount of people with the goal of finding issues and cleaning them up before you launch it to the world.

Internal testing

When your own team uses the product and tests out each facet of it.

Feedback with the development team is crucial at this stage. You want to make sure that you clearly communicate any issues that arise and make sure that they are addressed before your product launches.

Keep your users at the center of the UX process

It's all too easy to get caught up in the latest web design trends and fads. However, rather than attempting to develop the hippest and trendiest web design, it is preferable to produce something that is always in touch with what end users desire. The ease of use, organization, and consistency of a design all play a role in how someone will react to it. If there's one takeaway, it's that user experience is all about empathy - ensuring that people have all they need to have a great and meaningful experience.

There is no such thing as a one-size-fits-all solution when it comes to UX design. But no matter the method you choose, the end aim is always the same: to build a fantastic product for your users. Use what works best for your project, discard the rest, and continue to improve your UX process as your product matures.

Want to know more about UX Design?

Check out our Bonanza Blog for more UX Design tips and the UX Design for Beginners eBook Bundle for a comprehensive guide to improving your UX Design skills and getting a head start in your designing career.